What currency are the prices displayed on the website?
All prices are listed in USD.
When will my order ship?
We strive to process and ship orders as quickly as possible. Please allow 4-7 days for production before your order is dispatched. The average shipping time is 15-21 days.
Tracking numbers will be provided 3-5 days after your order has been shipped. If you have not received a tracking number within 7 business days, please contact us at salesforce@financeproplus.com.
Can I return my order if I’m not satisfied? What if there is an issue?
We offer a 100% money-back guarantee if the product is defective or damaged. You have 30 days from the date of delivery to return the item for a full refund.
- The return shipping cost will be your responsibility.
- Once we receive the returned product, we will issue a full refund for your original purchase.
- Please include your name and order number with the return package.
Note: If your order is still in transit, you must wait for it to be delivered before initiating a return.
Can I cancel my order?
Yes, you may cancel your order before it has been shipped without any penalty. If your order has already been dispatched, please follow our return process for a refund.
What should I do if I entered an incorrect shipping address?
If you entered an incorrect address, please reply to your order confirmation email as soon as possible with the correct details.
- If the incorrect address is reported within 24 hours, we can update it for you.
- Unfortunately, after 24 hours, we are unable to make changes, and no refunds will be provided for incorrect address submissions.
For assistance, please email salesforce@financeproplus.com.
How long does shipping take?
Shipping times vary as we ship globally from multiple fulfillment centers. On average, orders arrive within 15-25 business days.
I have a question that isn’t listed here. Can you help?
Absolutely! Please reach out to us at salesforce@financeproplus.com, and we will be happy to assist you.
To receive a quicker response, please include your order number and provide a clear description of your inquiry.
